Care Navigation

Every student and family gets matched to local resources that actually fit their needs, insurance, location, language, and type of support, then guided there by a real care navigator. Care navigation connects to your clinical programs and tracks every referral through to connection, so a handoff turns into confirmed help, not a hopeful guess.

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Care Navigation

Care Navigation

Self-service, or hands-on, whichever fits

Self-service, or hands-on, whichever fits

Some families want to search and act on their own, so AI-supported matching surfaces the right local resources instantly, filtered by insurance, location, language, and need. Others want a person guiding them through it, so a live care navigator can step in and walk the process alongside them. Either way, every referral is tracked to the same care plan, so the loop closes whether a family self-serves or leans on a navigator.

Technology-supported matching to local resources

Technology-supported matching to local resources

Intelligent care navigation matches students and families to local resources that fit their specific needs, accounting for insurance, location, language, and type of support, so they're connected to the right help rather than handed a generic list.

Live dedicated care navigators who support the journey

Live dedicated care navigators who support the journey

Real care navigators guide students and families along the way, from first outreach through connection to services, so no one has to navigate a complex system alone or gets lost between the referral and the resource.

Integrated with clinical programs

Integrated with clinical programs

Care navigation connects to your clinical programs to address the root-cause needs: housing, food security, family stressors, that drive mental health outcomes, treating the whole student rather than just the presenting symptom.

Closes the loop on social needs

Closes the loop on social needs

Track referrals to community resources through to connection, so you know whether families actually reached the help they needed, turning a handoff into a confirmed outcome rather than a hopeful guess.

Our impact at a glance

Behavioral healthcare only works if it actually reaches students. Across hundreds of K-12 schools, Insite is delivering care that shows up in the data, from faster referrals to fewer out-of-district placements. Here's what that looks like.

71%

Student Improved Outcomes Rate

67

District NPS Score

+4.83

Average Increase Quality-Adjusted Life Years/Student

+$475K

Average Lifetime Cost Savings per Student

Connected services

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Insite builds integrated therapeutic programs that become part of your school community, with multidisciplinary care teams working on-site and via telehealth to deliver personalised, evidence-based support for grades K–12.

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Mental Health Therapy

Psychiatry

Psychology

Intensive Student Support

Evaluations

Mental Health Therapy

Psychiatry

Psychology

Intensive Student Support

Evaluations

Insite’s behavioral health programs:

Suicide Risk Response & Safety Planning

Combines clinically validated suicide screening with a connected referral and safety planning workflow. Screening results, risk flags, and safety plans live in one system, so a concerning result can trigger a referral automatically, while our clinical team delivers rapid risk evaluations and follow-up care to keep students safe and in school.

Behavioral Threat Assessment & Management (BTAM)

A structured, NTAC-aligned threat assessment workflow that connects your team around every case. Screening, referrals, and case history live in one platform so counselors, administrators, and threat assessment teams share the full picture, backed by clinical evaluations and documentation that's consistent, thorough, and defensible.

Crisis Response & Re-Entry

Pairs automated postvention workflows with a dedicated care concierge team to make sure no student is missed after a crisis, loss, or incident. Follow-up is triggered across referrals, screening, and clinical services, with structured re-entry support that addresses root causes and prevents repeat escalation.

Harassment, Intimidation & Bullying (HIB)

A standardized, state-compliant workflow that guides staff through reporting, investigation, and resolution, integrated directly with your SIS and connected to related programs like discipline and mental health referrals. Clinical therapy and behavior support are built in, so both the target and the aggressor get the right follow-up.

In-School Suspension (ISS) Success Program

Turns ISS into a clinical intervention, not idle time. Students are assigned in a few clicks through direct SIS integration, then engage with interactive, clinically grounded modules addressing the leading causes of suspension, with built-in postvention and referral pathways to break the cycle of repeat suspensions.

Behavior Intervention Program

A structured, tiered pathway for addressing behavioral concerns before they escalate, connecting classroom-level data, referrals, and clinical support in one system. Staff get consistent, evidence-based interventions to draw on, backed by therapists and behavior specialists who help students build lasting skills.

School Avoidance & Chronic Absenteeism

Connects attendance data with clinical care to address the root causes keeping students out of school: anxiety, family stressors, or unmet needs. Care navigators and therapists work directly with students and families on a structured re-engagement plan, with progress tracked back into your systems.

Student Accountability & Re-Entry

A structured process for returning students to the classroom after a disciplinary or behavioral incident, connecting HIB, ISS, and referral workflows so accountability comes paired with support. Clinical follow-up addresses underlying causes, helping prevent repeat incidents rather than just processing them.

Suicide Risk Response & Safety Planning

Combines clinically validated suicide screening with a connected referral and safety planning workflow. Screening results, risk flags, and safety plans live in one system, so a concerning result can trigger a referral automatically, while our clinical team delivers rapid risk evaluations and follow-up care to keep students safe and in school.

Behavioral Threat Assessment & Management (BTAM)

A structured, NTAC-aligned threat assessment workflow that connects your team around every case. Screening, referrals, and case history live in one platform so counselors, administrators, and threat assessment teams share the full picture, backed by clinical evaluations and documentation that's consistent, thorough, and defensible.

Crisis Response & Re-Entry

Pairs automated postvention workflows with a dedicated care concierge team to make sure no student is missed after a crisis, loss, or incident. Follow-up is triggered across referrals, screening, and clinical services, with structured re-entry support that addresses root causes and prevents repeat escalation.

Harassment, Intimidation & Bullying (HIB)

A standardized, state-compliant workflow that guides staff through reporting, investigation, and resolution, integrated directly with your SIS and connected to related programs like discipline and mental health referrals. Clinical therapy and behavior support are built in, so both the target and the aggressor get the right follow-up.

In-School Suspension (ISS) Success Program

Turns ISS into a clinical intervention, not idle time. Students are assigned in a few clicks through direct SIS integration, then engage with interactive, clinically grounded modules addressing the leading causes of suspension, with built-in postvention and referral pathways to break the cycle of repeat suspensions.

Behavior Intervention Program

A structured, tiered pathway for addressing behavioral concerns before they escalate, connecting classroom-level data, referrals, and clinical support in one system. Staff get consistent, evidence-based interventions to draw on, backed by therapists and behavior specialists who help students build lasting skills.

School Avoidance & Chronic Absenteeism

Connects attendance data with clinical care to address the root causes keeping students out of school: anxiety, family stressors, or unmet needs. Care navigators and therapists work directly with students and families on a structured re-engagement plan, with progress tracked back into your systems.

Student Accountability & Re-Entry

A structured process for returning students to the classroom after a disciplinary or behavioral incident, connecting HIB, ISS, and referral workflows so accountability comes paired with support. Clinical follow-up addresses underlying causes, helping prevent repeat incidents rather than just processing them.

Suicide Risk Response & Safety Planning

Combines clinically validated suicide screening with a connected referral and safety planning workflow. Screening results, risk flags, and safety plans live in one system, so a concerning result can trigger a referral automatically, while our clinical team delivers rapid risk evaluations and follow-up care to keep students safe and in school.

Behavioral Threat Assessment & Management (BTAM)

A structured, NTAC-aligned threat assessment workflow that connects your team around every case. Screening, referrals, and case history live in one platform so counselors, administrators, and threat assessment teams share the full picture, backed by clinical evaluations and documentation that's consistent, thorough, and defensible.

Crisis Response & Re-Entry

Pairs automated postvention workflows with a dedicated care concierge team to make sure no student is missed after a crisis, loss, or incident. Follow-up is triggered across referrals, screening, and clinical services, with structured re-entry support that addresses root causes and prevents repeat escalation.

Harassment, Intimidation & Bullying (HIB)

A standardized, state-compliant workflow that guides staff through reporting, investigation, and resolution, integrated directly with your SIS and connected to related programs like discipline and mental health referrals. Clinical therapy and behavior support are built in, so both the target and the aggressor get the right follow-up.

In-School Suspension (ISS) Success Program

Turns ISS into a clinical intervention, not idle time. Students are assigned in a few clicks through direct SIS integration, then engage with interactive, clinically grounded modules addressing the leading causes of suspension, with built-in postvention and referral pathways to break the cycle of repeat suspensions.

Behavior Intervention Program

A structured, tiered pathway for addressing behavioral concerns before they escalate, connecting classroom-level data, referrals, and clinical support in one system. Staff get consistent, evidence-based interventions to draw on, backed by therapists and behavior specialists who help students build lasting skills.

School Avoidance & Chronic Absenteeism

Connects attendance data with clinical care to address the root causes keeping students out of school: anxiety, family stressors, or unmet needs. Care navigators and therapists work directly with students and families on a structured re-engagement plan, with progress tracked back into your systems.

Student Accountability & Re-Entry

A structured process for returning students to the classroom after a disciplinary or behavioral incident, connecting HIB, ISS, and referral workflows so accountability comes paired with support. Clinical follow-up addresses underlying causes, helping prevent repeat incidents rather than just processing them.

Suicide Risk Response & Safety Planning

Combines clinically validated suicide screening with a connected referral and safety planning workflow. Screening results, risk flags, and safety plans live in one system, so a concerning result can trigger a referral automatically, while our clinical team delivers rapid risk evaluations and follow-up care to keep students safe and in school.

Behavioral Threat Assessment & Management (BTAM)

A structured, NTAC-aligned threat assessment workflow that connects your team around every case. Screening, referrals, and case history live in one platform so counselors, administrators, and threat assessment teams share the full picture, backed by clinical evaluations and documentation that's consistent, thorough, and defensible.

Crisis Response & Re-Entry

Pairs automated postvention workflows with a dedicated care concierge team to make sure no student is missed after a crisis, loss, or incident. Follow-up is triggered across referrals, screening, and clinical services, with structured re-entry support that addresses root causes and prevents repeat escalation.

Harassment, Intimidation & Bullying (HIB)

A standardized, state-compliant workflow that guides staff through reporting, investigation, and resolution, integrated directly with your SIS and connected to related programs like discipline and mental health referrals. Clinical therapy and behavior support are built in, so both the target and the aggressor get the right follow-up.

In-School Suspension (ISS) Success Program

Turns ISS into a clinical intervention, not idle time. Students are assigned in a few clicks through direct SIS integration, then engage with interactive, clinically grounded modules addressing the leading causes of suspension, with built-in postvention and referral pathways to break the cycle of repeat suspensions.

Behavior Intervention Program

A structured, tiered pathway for addressing behavioral concerns before they escalate, connecting classroom-level data, referrals, and clinical support in one system. Staff get consistent, evidence-based interventions to draw on, backed by therapists and behavior specialists who help students build lasting skills.

School Avoidance & Chronic Absenteeism

Connects attendance data with clinical care to address the root causes keeping students out of school: anxiety, family stressors, or unmet needs. Care navigators and therapists work directly with students and families on a structured re-engagement plan, with progress tracked back into your systems.

Student Accountability & Re-Entry

A structured process for returning students to the classroom after a disciplinary or behavioral incident, connecting HIB, ISS, and referral workflows so accountability comes paired with support. Clinical follow-up addresses underlying causes, helping prevent repeat incidents rather than just processing them.

Find out how Insite can create better behavioral health for your school.

Find out how Insite can create better behavioral health for your school.